Privacy Policy

Your personal data and assets are our highest priority. We are fully committed to safeguarding them.

Radix Luxeron collects and retains data essential to your trading practice. How we collect and store this data is set out in the following Privacy Policy.

Our policy is underpinned by the following principles:

• To ensure full transparency about how we collect and store your personal information:

Our goal is to ensure you understand what data we collect, why we collect it, and how we process it, so you can make informed decisions. We maintain clear, comprehensive guidelines and processes for managing data across this website. Our policy details the specific methods we use, providing transparent and practical information about its use. You are in the driver’s seat.

We will promptly provide information whenever we determine that you should be informed. Transparency is essential to us.

Our qualified staff are always available to answer any questions you may have about our processes, including our obligations under the laws of Australia. You can contact us at: info@radix-luxeron.com

• We do not use personal information for any purpose other than as set out in our Privacy Policy.

We may process personal data for the following purposes: to ensure the proper functioning of Radix Luxeron services and to connect trader members with third-party trading platforms. It may also be required for the maintenance and enhancement of website features and services, protecting our rights, and meeting regulatory or other legal obligations. Finally, we may process data as needed to deliver administrative and other business functions related to the Services provided to you, the client.

To provide services that better reflect your preferences and needs, Radix Luxeron uses personal information.

• To be able to effectively use essential tools to protect your personal data and ensure your rights are properly upheld in this context:

You can contact us at any time to access all of your personal information. We can also update or delete it as required. We can further assist with requests to transfer your data to you or a nominated third party. These services help you exercise your rights to privacy and control.

• Safeguard your personal information:

Our security systems are built to the highest standards with bank-grade measures. While a 100% guarantee is not possible, we remain committed to continually upgrading our systems to the highest possible level and strengthening the safeguards we have in place.

We maintain a detailed, comprehensive privacy policy and the highest-level security systems.

1. The Scope?

This policy outlines our procedures and safeguards for collecting, processing, and sharing any and all data relating to a natural person.

Our policy applies to all natural persons who are identifiable or already identified. Specifically, it covers any natural person who can be, or has already been, identified in connection with data that has been entrusted to us, or that we can access and/or combine.

The processing of data, as defined in the Privacy Policy, specifically refers to the storage, management, and organisation of such personal data.

We do not collect, or attempt to collect, any information about individuals under 18. We also do not permit anyone under 18 to use our platform for any purpose. If we discover any user or information relating to someone under 18, we will immediately delete it.

2. What personal information do we hold?

When you register with us, we collect the personal information necessary to enable you to use our services. When required, we may also ask you to provide personal information to verify account ownership, for example. To maintain and improve service quality, we collect and analyse data about your use of our platform and the services of our third-party partners.

3. You are under no obligation to provide the company with your personal information.

While you are not obliged to provide your data, choosing not to do so may limit the services we can provide. It may also restrict your ability to use our platform.

4. What personal information do we collect? When you visit our website, we may collect the following personal information:

We do not collect information that personally identifies you. We do collect details such as your specific account activity, your IP address, and the date and time of access. For maintenance, security, and support services, we retain system crash reports, browser information, and the type of device used to access your account. We also collect information on the language associated with your account.

Regarding personal data collection, we collect and retain only the information you consent to provide when you connect with a third-party trading platform through us.

The personal information you have provided to third‑party platforms may include your full name, address, phone number and email address.

5. Why does the company need my personal information, and is it lawful for them to collect it?

The company collects, stores, and processes your personal information solely for the purposes outlined in this Policy. All such uses and processing comply with applicable laws in Australia.

The company will not handle, process, or transmit your data except in accordance with the applicable laws in Australia. The legal bases for doing so are as follows:

• You have agreed to allow the company to store and process your personal data. By submitting your personal data to the company, you authorise us to transfer it to the relevant third-party trading platform. You have consented to the processing of your personal data for one or more purposes.
• To improve services, pursue legitimate interests, and establish or defend legal claims, among other purposes, the company may need to collect, store, and process your personal information.
• We process data to comply with legal obligations.

If you would like to learn more about the data processing the company is required to undertake, please feel free to contact us via email.

Below you will find a list of the specific purposes for which we may process your personal data, as well as the legal basis.

6. Disclosure of Personal Information to Third Parties

To store and process IP addresses, conduct user surveys and analysis, and provide other related services, the company may, from time to time, share anonymised personal data with third-party service providers.

At your request, we may share certain personal information you provide with third-party services. In such cases, the use of your information will be governed by that company's privacy policy. This may include various digital trading platforms.

To better serve our clients and improve our services, the company may share personal information with its affiliates and partner organisations from time to time.

Where required by law, or to protect the rights and assets of the company and its third-party partners, we may disclose information to relevant legal or regulatory authorities.

In the event of a significant business transaction, such as the sale of the company or seeking investment or a loan, relevant data may be shared in accordance with applicable laws. This also applies in the event of any merger, restructuring, consolidation, or bankruptcy, as required by law.

7. Use of Cookies and Third-Party Services

For the purpose of site analytics, and in partnership with relevant advertising partners, cookies and similar technologies may be used, in accordance with applicable laws and industry standards and guidelines.

Cookies - small data files stored on your device when you visit a website - are used to gather information about browsing behaviour, preferences and similar details. Their purpose is to personalise and enhance your user experience. They allow us to remember your settings and preferences, and to tailor our services accordingly. These cookies are also used for website analytics and the collection of statistics to support strategic planning.

Broadly speaking, the site uses two types of cookies. Session cookies are stored only for the duration of your visit and are deleted when you close your browser. Persistent cookies remain in your browser even after your session ends. These help the site recognise you as a returning visitor and make it easier to use.

Types of cookies:

Cookies may be used as required, in line with their intended purpose:

Cookies have been blocked or removed

To delete or block cookies, use your browser settings. Follow the links below for step-by-step instructions for the most popular browsers.

• firefox
• Microsoft Edge
• Google Chrome
• safari

Blocking cookies will prevent some functions and site features from working properly.

ONLINE TRACKING NOTICE

We will retain your personal information for as long as necessary to carry out the purposes described in this policy. It may be kept for longer where required by local laws, regulations or company policies.

At your request and discretion, your personal data will be shared with third-party trading platforms for a period of 12 months. When that 12-month period expires, and with your consent, that data will be shared for a further 12 months.

As part of our operations, we conduct regular reviews of all personal information to determine whether it remains necessary.

9. Transfers of personal data to third countries or international organisations

As needed to deliver our services and for security purposes, personal data may be transferred to third countries (countries other than your own) and to international organisations under comprehensive security protocols. We apply the highest standards of data security to protect your data and ensure you have access to legal remedies and rights in all cases.

Across the EEA (European Economic Area), all residents are covered by data protection laws and safeguards.

• All data transfers are conducted under the EU’s legal jurisdiction and competence, in accordance with the data protection safeguards set out in Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (“GDPR”)
• All data transfers between public entities or authorities comply with Article 46(2). This is a legally binding and enforceable agreement.
• The European Commission’s Standard Contractual Clauses, issued under Article 46(2)(c) of the GDPR, set the conditions for data transfers, and such transfers are carried out in accordance with them. The Clauses are available at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.

For more information about the specific security measures the company uses to safeguard your personal data during international transfers, please email your request to info@wealthwaydigital.uk

10. Protection of Personal Data

Personal data is protected with industry-leading technical and organisational measures, following gold-standard procedures. These procedures are a robust way to prevent data destruction from unlawful or accidental events, as well as loss or alteration of that data.

While we apply best-practice data protection measures in accordance with the law, it is not possible to guarantee in every circumstance that your personal information will remain error-free. For that reason, we cannot be held liable in any case where personal information is disclosed, or suffers incidental, intangible or consequential loss or damage. This includes circumstances beyond our control, such as disclosures arising from transmission errors, unauthorised third-party access, or any other similar cause.

In response to legally enforceable requests from regulators or other lawful authorities, we may then be required to disclose your personal information to those bodies and agencies. Once disclosed under a legal requirement, we cannot control how those authorities collect, handle, store, or protect your information.

Any information transmitted over the internet, including personal information, carries a risk of interception and cannot be guaranteed as completely secure. The Company cannot guarantee the security of any data transmitted online

11. Links to third-party websites

On this website, you may encounter links to third-party applications and websites. Please note these are not affiliated with, nor controlled by, our company, and our Privacy Policy does not apply to them. They maintain their own policies and processes for collecting and handling personal information, and we are not responsible for their practices. Use at your own discretion.

Always review the privacy policy of any organisation or service when visiting their website, before providing personal information. Confirm that their collection, use and processing policies align with your preferences and priorities. Share any data only directly with the service provider.

12. Policy Amendments

We may update or amend our policy at any time. We will provide notice of changes via our website and any other appropriate channels. The latest version of the Privacy Policy will be published on our website, and the revised policy will take effect immediately upon publication, unless stated otherwise.

13. Your rights regarding personal data

You retain full control and the final say over how your personal data is used, including verifying its accuracy, correcting errors, and choosing to delete it or restrict both the scope and nature of any processing by us.

On this page, residents of the European Economic Area (EEA) will find information relevant to them:

Your personal data is protected by the rights described herein. By sending an email to the address below, you may exercise those rights immediately.

Accessing Your Rights

If the personal data you have provided to us is accurate, you may access it at any time. Any of your personal data that we process is accessible and therefore verifiable.

You may request your personal data at any time for verification, and it will be provided to you in electronic format. If you request additional copies of the personal data we process, beyond the first copy provided to you, a reasonable fee may apply.

Rights granted under applicable law and in our Privacy Policy must not infringe the rights of others. We reserve the right to refuse or restrict access to personal information where providing access would infringe the rights and freedoms of others.

Right to Rectify Errors

You or the Company may correct any errors in your personal data, whether due to omissions or incorrect details, to ensure it can be processed properly.

Erasure Rights

You have the right to request deletion of your personal data in the following circumstances. 1) If your data has been processed without your consent or in breach of applicable law. 2) If you ask us to remove it and the Company has no legal obligation to retain it. 3) If you no longer agree to any processing by us, even if lawful and within our or a third-party provider’s legitimate interests. 4) If we are required by law to delete your data.

The right to erasure can be overridden and superseded by legal obligations under EU law or any Member State’s law. The same applies where data is required for the exercise or defence of legal claims.

Right to Restrict Data Processing

You have the right to request a restriction on the processing of your personal information if you believe it contains inaccuracies.

When you request that the use of your personal data be restricted, it will be deleted except in the following cases: 1) where laws of the European Union or any Member State require us to retain it; 2) with your consent, where necessary to establish, exercise, or defend legal claims; 3) to safeguard the rights of another natural person.

Your Right to Data Portability

You have the right to access and review any personal data you have provided, if you have consented in any way to its collection and the processing is carried out by automated systems.

You have the right to request the transfer of your personal data to another company or organisation, where this is technically feasible. This does not affect your right to have your data deleted. This right cannot be exercised if doing so would infringe on the rights or freedoms of another individual.

Right to object to data processing

Notwithstanding the Company’s right to pursue our legitimate interests, or those of a third-party service provider, you have the right to object to the processing and request that it cease. This does not apply where there are compelling legal grounds to continue processing, including to establish, exercise, or defend legal claims. In such circumstances, we may continue processing your personal data.

You may, at any time, request that your personal data not be processed for any direct marketing activities.

Right to Refuse or Withdraw Consent

You may withdraw your consent to our processing of your personal information at any time, taking effect immediately where possible. This does not apply retroactively to any processing we have already lawfully carried out before you withdrew your consent.

If you are dissatisfied for any reason, you are entitled to lodge a complaint with any legal, regulatory or other supervisory authority.

If you believe your rights and freedoms have been infringed in relation to the processing of your personal data, European Union Member States have established regulatory and supervisory authorities for this purpose. You may lodge a complaint with these authorities at your discretion.

Section 13 outlines circumstances where your personal data rights may be limited under European Union law or the laws of its Member States.

Once we receive your request about your personal information and how it is handled, we will provide access to the information you have asked for, as outlined in Section 13 of this policy. We may extend this timeframe by up to two months, depending on the volume of requests and the nature of your request. If an extension is required, we will notify you of the revised deadline within one month of receiving your request.

Requested information will be provided electronically at no cost, unless doing so would contravene the law or Section 13. We reserve the right to charge a reasonable fee or to refuse a request where it is considered frivolous, excessive or repetitive.

We reserve the right to request additional proof of identity whenever there is any reasonable doubt regarding the individual requesting personal data, for data protection and security purposes.